Policies

We’re here to help!

Women’s Health Care has convenient locations in Evansville and Newburgh, Indiana. We’re here to assist you in any way we can. If you have a question, please don’t hesitate to call. And don’t forget that now we can assist you through several web-based services on our Patient Portal!

Patient Portal Services Any Time.

Use the Patient Portal day or night to request prescription refills, access medical forms, view and pay your bill and more! To get started, ask your doctor’s office to provide your user name and password. Once your Patient Portal registration form is completed, you’ll have access to many convenient, easy-to-use services!

Insurance

We accept most PPO/HMO insurance plans. If you do not know if we participate in your plan, please contact your insurance carrier before your office visit. Please remember to bring your insurance card with you each time you visit.

Our Tax ID is #35-1966296

Payment Policy

We ask that payments or applicable co-payments are paid at the time services are rendered.  As a courtesy to you, our staff will file with insurance for all deliveries and hospital-related charges.

Women’s Health Care asks that you pay your bill within 60 days. If the bill is not paid within that time, we must add a finance charge to your balance. If you need to set up a monthly payment plan, please speak to someone in our billing office. We accept Visa, Mastercard, Discover and Care Credit.

We are happy to bill your insurance for you, however it is your responsibility to contact your insurance provider to determine whether Women’s Health Care physicians are listed as providers under your policy.

Phone Calls

We welcome your calls and will do everything we can to serve you as quickly as possible. If you need to leave a message, please speak clearly, specify the physician you want to reach, and leave your name and a phone number where you can be reached. Also, if possible, give a brief description of your concern so we’ll be better prepared to assist you. If your situation is an emergency, please call 911.

During Regular Hours

Our phones are answered by an operator Monday – Friday. Please try to limit all non-emergency calls to these times. If you are calling for medical advice, prescription refills, medical problems, emergencies or test results, your call will be directed to a nurse who will discuss your call with the doctor if necessary in order to assist you.

After Hours

If you have an emergency after regular office hours or on weekends, our answering service will put you in touch with your physician or the physician on call. The doctor will return your call as quickly as possible.

Emergencies

If you have a medical emergency, you may call our offices during regular hours and a nurse will consult with your physician and advise you what to do.

If you call our offices after regular office hours, our answering service will contact your physician, or the physician on call, and he or she will return your call as soon as possible.

If your emergency situation is critical, please call 911 to receive emergency assistance.